{"id":34247,"date":"2017-05-02T14:50:37","date_gmt":"2017-05-02T12:50:37","guid":{"rendered":"https:\/\/www.supermamans.ch\/faq\/"},"modified":"2024-01-03T23:00:41","modified_gmt":"2024-01-03T22:00:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/supermamans.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34247\" class=\"elementor elementor-34247 elementor-1514\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45dffae e-con-full e-flex e-con\" data-id=\"45dffae\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\" data-e-bg-lazyload=\"\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31aaeac e-flex e-con-boxed e-con\" data-id=\"31aaeac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-814ed14 e-flex e-con-boxed e-con\" data-id=\"814ed14\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea611eb elementor-widget elementor-widget-heading\" data-id=\"ea611eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions (FAQ)<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a98ba5 elementor-widget elementor-widget-text-editor\" data-id=\"7a98ba5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Do you need more information, or do you have questions? You might find an answer here, or your ContactMama will be happy to answer you.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee57828 elementor-widget elementor-widget-mfn_accordion\" data-id=\"ee57828\" data-element_type=\"widget\" data-widget_type=\"mfn_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"accordion\"><h4 class=\"title\">General questions<\/h4><div class=\"mfn-acc accordion_wrapper \"><div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>How many meals and how much food is provided?<\/div><div class=\"answer\"><p>We try to reach an average of 3 to 5 visits per pampering. However, it may depend on the volunteers\u2019 availability. We cannot guarantee a minimum.  <\/p>\n<p>The meals provided are planned for the entire family as indicated in the registration, and they are eaten when it\u2019s convenient for the PamperedMama.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Why do I have to give my contact details?<\/div><div class=\"answer\"><p>Your contact details are used only for the purpose of organising your pampering efficiently. They will help us find the volunteers closest to your home. They will be forwarded in accordance with our <a href=\"https:\/\/www.supermamans.ch\/charte-de-confidentialite\/\">privacy policy<\/a>, always respectfully and in the smallest quantities possible.  <\/p>\n<p>For the GiftMamas, your contact details enable us to contact you and send you thanks and gifts. We provide your contact details, including your first name, surname, phone number and email address, to the PamperedMama only if you have signed up for her pampering. <\/p>\n<p>No personal data is sold or shared with external third parties without your consent.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>How long does a pampering last?<\/div><div class=\"answer\"><p>Everything depends on how many GiftMamas are available to pamper a mum. A pampering may include from 1 to 8 visits. It may be split up over the days of the week when the mum comes home, or over several weeks starting with one visit 2 to 3 days a week. The programme covers 4 to 5 weeks maximum.   <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a039ad1 elementor-widget elementor-widget-spacer\" data-id=\"a039ad1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4897473 elementor-widget elementor-widget-mfn_accordion\" data-id=\"4897473\" data-element_type=\"widget\" data-widget_type=\"mfn_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"accordion\"><h4 class=\"title\">Beneficiary\/PamperedMama<\/h4><div class=\"mfn-acc accordion_wrapper \"><div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Are the photo and profile mandatory?<\/div><div class=\"answer\"><p>No, these are two additional ways for our procedure to boost your profile with the GiftMamas.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Are my contact details published on the internet or on social media?<\/div><div class=\"answer\"><p>In principle, your first name, city and the minimum amount of information required to organise your pampering are published on the pampering map which is available on our social media, and we reserve the right to use this information to find volunteers for you on social media.<\/p>\n<p>If you do not wish any information whatsoever to be published about you, indicate this in response to the registration email.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Do I have to pay for the meals that are brought to me?<\/div><div class=\"answer\"><p>No, the basic principle of SuperMamans is founded on mutual assistance at no cost. The meal is given to you by the GiftMama who brings it to you. However, please feel free to give her something in return if you\u2019d like, or to make a donation to the association to support the concept.  <\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Do I have to become a GiftMama after being pampered?<\/div><div class=\"answer\"><p>No, there is no obligation. The idea is that a GiftMama pampers another mum with pleasure, not as an obligation. However, the experience is equally enriching as a GiftMama, and we encourage you to give it a try when you feel ready!  <\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>We\u2019ve adopted a child; am I eligible for pampering?<\/div><div class=\"answer\"><p>Of course! Any family welcoming a new child into the home is entitled to being pampered. We\u2019d be pleased to organise your pampering to facilitate your adaptation to this new life adventure.  <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-793e7fa elementor-widget elementor-widget-spacer\" data-id=\"793e7fa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cf6f2c elementor-widget elementor-widget-mfn_accordion\" data-id=\"9cf6f2c\" data-element_type=\"widget\" data-widget_type=\"mfn_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"accordion\"><h4 class=\"title\">Volunteers\/GiftMamas<\/h4><div class=\"mfn-acc accordion_wrapper \"><div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>May I bring someone with me for a pampering session?<\/div><div class=\"answer\"><p>Yes, the name you\u2019re given is \u201cGiftMama\u201d, so it\u2019s understood that you may be a volunteer with kids. However, we ask our volunteers to let the PamperedMama know ahead of time, and to ensure that the children coming along with the GiftMama are respectful of the physical and emotional condition of the new mum or family. <\/p>\n<p>Don\u2019t hesitate to suggest a walk outdoors if weather permits, or to share a snack to channel the kids\u2019 energy.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>I don't like cooking, but I\u2019d like to participate in pampering; what can I do?<\/div><div class=\"answer\"><p>In the family description, you\u2019ll find the other services that may help the family. Don't hesitate to specify in the comments of the survey that you\u2019d like to meet that need instead of providing a meal. <\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>When do I have to deliver my meal?<\/div><div class=\"answer\"><p>You need to contact the PamperedMama 48 hours before your visit to agree with her on the time of your visit.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>After pampering a mum for a supportive pampering or caregiver pampering session, I feel like I need to talk about it; what should I do?<\/div><div class=\"answer\"><p>Don\u2019t keep it to yourself; we offer the possibility of debriefing anytime with a professional of the association. Your ContactMama will put you in touch.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"link\"><div class=\"title\"><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>I\u2019m a man and I\u2019d like to participate; may I?<\/div><div class=\"answer\"><p>Absolutely! Men are welcome in our association. When they sign up, our beneficiaries can indicate if they\u2019re open to being visited by men. Don\u2019t hesitate to sign up if this is the case!   <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions (FAQ) Do you need more information, or do you have questions? You might find an answer here, or your ContactMama will be happy to answer you. General questions How many meals and how much food is provided? We try to reach an average of 3 to 5<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34247","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/pages\/34247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/comments?post=34247"}],"version-history":[{"count":1,"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/pages\/34247\/revisions"}],"predecessor-version":[{"id":34248,"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/pages\/34247\/revisions\/34248"}],"wp:attachment":[{"href":"https:\/\/supermamans.ch\/en\/wp-json\/wp\/v2\/media?parent=34247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}